Customer Service

Slowjuicer.com.au is now being managed by Andatech Distribution, the local distributor for the Matstone Juicer. 

Therefore, for all enquiries, please contact us at support@andatech.com.au  or call 1300 800 200 to speak to our customer support team.

 

HOW TO ORDER 

Your order for the Matstone Juicer will now be redirected to our site at andatechdistribution.com.au 

When you click on the button to buy the Matstone Juicer, you will be redirected to our site to complete the order and payment. 

 

SHIPPING/DELIVERY

Once the payment is confirmed, our team will get your order packed and shipped from our warehouse.

Visit our shipping page for more information. 

 


RETURNS & WARRANTY

For any faults and returns, please contact us and we will help you determine the next best course of action.

Sometimes, you will find that the product is not faulty but is just being used incorrectly.

Contacting us first and explaining the whole situation to us will help us diagnose the issue and possibly save you the cost and trouble of sending the whole product back to us for a diagnosis. 

Visit our Returns Policy page for further information.